managing director and one of the founders of intervista
Julia Urbahn, Ph.D, is the managing director and one of the founders of intervista. She graduated in sociology and psychology and has about 15 years of experience in market research.
Prior to her foundation of intervista, she worked at Swisscom as a market researcher and human centered design consultant.
intervista is a full service market research agency with a focus on online research, both for quantitative as well as qualitative topics.
Based on the longstanding experience of our employees as researchers on the agency as well as the corporate side of the business, we guarantee a competent and qualitatively outstanding handling of studies.
We conduct market research based on our strong methodological competences, consulting oriented and in close cooperation with the customers. We focus on the solution - not on the method. Thereby we use innovative tools to conduct customer experience oriented studies and combine our profound knowledge in market research with our long-standing experience in CX methods such as Personas and Customer Journeys.
intervista is owner of a large and qualitatively outstanding online access panel for Switzerland. Our customers are Swiss and international companies from a broad set of industries: Public transportation, assurances, financial services, telecommunication, energy provider, consumer goods.
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intervista has modern, centrally located test rooms in Bern, offering an optimal environment for focus groups, usability tests, in-depth interviews/exploration, workshops and product tests
> 100,000 registered private persons from every social class in Switzerland
> 35,000 decision-makers and teams in companies of all sizes
> Covers all of German-speaking and Western Switzerland as well as Ticino
> The best data quality through high expertise in the field of online research and careful panel cultivation
> Certified according to international standard ISO 26362