IRIS
COMPANY INFORMATION
A full partner for decision making
Beyond the high commitment, professionalism and excellent service level, ISRA became our business partners and their contribution for our business is beyond the data provider, but a full partner for decision making.
Always foresee the changes to come in the ever-evolving mass media environment
Your dynamic presence in the Greek market during the last 20 years creates expectations on the continuous evolution of your potential, so as to move the market forward, since you always foresee the changes to come in the ever-evolving mass media environment.
FOCUS BARI’s team has always been able to capture the progress and the particularities of our business sector, yearning for everything that is contemporary, faster and better.
Content and methodology that reveals an incredibly high level of expertise
As a former market researcher and in my current function as somebody who’s responsible for eBusiness within the telecoms sector, I’ve now had the pleasure of conducting several extremely complex market research projects with Vocatus. The focus recently has increasingly been on measuring and optimising satisfaction with (online) service. In the eCommerce sector, Vocatus carried out an excellent sales channels study for our company that was based upon specific touchpoints and their characteristics. Up until now we’ve learnt a great deal from this about decision processes, especially in the different sales channels.
To my mind, Vocatus’ work is distinguished by the fact that they don’t offer standard market research, but instead provide very tailor-made approaches whose content and methodology reveal an incredibly high level of expertise; in particular, the recommendations for action are very precisely geared towards the client. In reality it’s like a consultancy service, and its effects are very long-lasting. In individual cases this has resulted in further approaches and workshops that were deployed at employee level.
Tobias Herrmann, Department Manager (eBusiness), Mobilkom Austria AG
More than just a research agency
A real partner, a very good relationship, we can rely always on them, very fast and flexible, eager to meet our requirements with a high level of professionalism. All of these with very competitive prices!
Frank discussions in a down-to-earth atmosphere
What I particularly like about our annual service quality study is Vocatus’ competence and professionalism. They deliver high quality, consistently manage to extract the essential information from the data that’s been collected, and graphically illustrate the findings. Moreover, I appreciate the frank discussions we have in a down-to-earth atmosphere.
