IRIS
COMPANY INFORMATION
Competent – proactive – human
Impressions of the "Dealer Satisfaction" project: Once I’d taken up my current position in Germany, many on-the-spot visits to our dealers made me realise there was a certain dissatisfaction within the trade. In order to record this initial impression in an empirical and statistically correct fashion, we commissioned Vocatus to produce an analysis of dealers’ satisfaction. Vocatus presented us with the findings (which were to some extent not very pleasant), but also came up with some solutions. With help from Vocatus, we were already able to markedly increase our business partners’ satisfaction in the first year. Today we set the benchmark for the sector!
Impressions of the "Micro-CHP Unit Focus Group" project: This was a focus group to familiarise ourselves with people’s reasons for opting for a heat and power system of this sort. This focus group meant that we learnt lots of new things about this area of business, which is after all new for Honda. What we’ve learnt will be extremely helpful in positioning the product in the market.
All in all: Very competent, very human, and pleasant to work with. We’re very satisfied with Vocatus, and will also work with Vocatus in the future.
Rudolf Harrer, General Manager, Power Equipment Division, Honda Germany
They are a part of the Muller Family
The team from ISRA Center played a key role in the startup of our company in Romania. They proved to be extremely flexible and treated all our projects with maximum priority in a very professional way. In the same time, the communication and the interpersonal relationship has been great all throughout our collaboration. In a nutshell, they are a part of the Muller Family.
More than just a research agency
A real partner, a very good relationship, we can rely always on them, very fast and flexible, eager to meet our requirements with a high level of professionalism. All of these with very competitive prices!
A reliable and responsible partner
UMP Agency is our partner in the field of Brand Library Service and Retail Audit Measurement Services in Moldova starting 2010. During our cooperation UMP proved to be a sustainable company and a reliable business partner, providing a flexible approach to our needs, high efficiency and reliability, has confirmed the high level of professionalism, competence and activity in their tasks. All work is done on time and with the right quality. We are satisfied with the cooperation between UMP and our Company and would recommend them as a reliable and responsible partner.
Company always seeks to give more than what the client is asking for
We first partnered with N-Dynamic on a consumer research project in the second half of 2019. The N-Dynamic team, led by Priscilla, is a professional, detailed-oriented, flexible and a fun group to work with. The results of the study were both informative and practical. We since then have worked together with them on other projects and are impressed that N-Dynamic always seeks to give more than what the client is asking for.
