IRIS
COMPANY INFORMATION
Reliable busisness partner
UMP Agency is our partner in the field of Brand Library Service and Retail Audit Measurement Services in Moldova starting 2010. During our cooperation UMP proved to be a sustainable company and a reliable business partner, providing a flexible approach to our needs, high efficiency and reliability, has confirmed the high level of professionalism, competence and activity in their tasks. All work is done on time and with the right quality. We are satisfied with the cooperation between UMP and our Company and would recommend them as a reliable and responsible partner.
Competent – proactive – human
Impressions of the "Dealer Satisfaction" project: Once I’d taken up my current position in Germany, many on-the-spot visits to our dealers made me realise there was a certain dissatisfaction within the trade. In order to record this initial impression in an empirical and statistically correct fashion, we commissioned Vocatus to produce an analysis of dealers’ satisfaction. Vocatus presented us with the findings (which were to some extent not very pleasant), but also came up with some solutions. With help from Vocatus, we were already able to markedly increase our business partners’ satisfaction in the first year. Today we set the benchmark for the sector!
Impressions of the "Micro-CHP Unit Focus Group" project: This was a focus group to familiarise ourselves with people’s reasons for opting for a heat and power system of this sort. This focus group meant that we learnt lots of new things about this area of business, which is after all new for Honda. What we’ve learnt will be extremely helpful in positioning the product in the market.
All in all: Very competent, very human, and pleasant to work with. We’re very satisfied with Vocatus, and will also work with Vocatus in the future.
Rudolf Harrer, General Manager, Power Equipment Division, Honda Germany
Come up with creative and innovative solutions
Great results due to efficient and innovative methods and fast understanding for project requirements. Anytime again.
Astrid Krauthausen, Strategic Product Manager e-Markets, Swiss Post Solutions AG
http://www.intervista.chFocus Bari has been and still is a valuable partner
Throughout the years of cooperation, Focus Bari has been and still is a valuable partner with significant contribution in the achievement & success of strategic decisions for the development of our Brands.
Excellent communication and capability to assess the needs of their customers
We have partnered with N-Dynamic for over 5 years (more than 20,000 interviews) and because of their expertise in the Chinese market, Cotton Incorporated has been successful at better understanding the opportunities for cotton. Personnel within N-Dynamic respond in a timely manner, collect and process the data with integrity, have reliable quality checking standards and add critical interpretation due to their vast experience in the Chinese and international markets. One of their greatest strengths is communication and the ability to assess the needs of their customers.
