IRIS
COMPANY INFORMATION
Competent – proactive – human
Impressions of the "Dealer Satisfaction" project: Once I’d taken up my current position in Germany, many on-the-spot visits to our dealers made me realise there was a certain dissatisfaction within the trade. In order to record this initial impression in an empirical and statistically correct fashion, we commissioned Vocatus to produce an analysis of dealers’ satisfaction. Vocatus presented us with the findings (which were to some extent not very pleasant), but also came up with some solutions. With help from Vocatus, we were already able to markedly increase our business partners’ satisfaction in the first year. Today we set the benchmark for the sector!
Impressions of the "Micro-CHP Unit Focus Group" project: This was a focus group to familiarise ourselves with people’s reasons for opting for a heat and power system of this sort. This focus group meant that we learnt lots of new things about this area of business, which is after all new for Honda. What we’ve learnt will be extremely helpful in positioning the product in the market.
All in all: Very competent, very human, and pleasant to work with. We’re very satisfied with Vocatus, and will also work with Vocatus in the future.
Rudolf Harrer, General Manager, Power Equipment Division, Honda Germany
Reliable busisness partner
UMP Agency is our partner in the field of Brand Library Service and Retail Audit Measurement Services in Moldova starting 2010. During our cooperation UMP proved to be a sustainable company and a reliable business partner, providing a flexible approach to our needs, high efficiency and reliability, has confirmed the high level of professionalism, competence and activity in their tasks. All work is done on time and with the right quality. We are satisfied with the cooperation between UMP and our Company and would recommend them as a reliable and responsible partner.
A full partner for decision making
Beyond the high commitment, professionalism and excellent service level, ISRA became our business partners and their contribution for our business is beyond the data provider, but a full partner for decision making.
A unique market research institute
Flexible, customer-focused, innovative, creative, partnership-based and on an equal footing – intervista offers all this. The link between an attractive online panel and tailormade quality methods makes intervista a unique market research institute.
An important partner... when it comes to strategic issues
Vocatus is an important partner for simyo: fast, professional assistance when making decisions and when it comes to strategic issues, as well as excellent mobile telecoms know-how, which we use willingly and often.
